JAZ Neo Naama Bay

All the facilities were in good order and well maintained. The staff were very helpful especially the reception Mr Ahmed on night shift was very helpful and very polite well spoken a friend for life I would say. Also the general manager of the hotel Mr Ibrahim a great man very well spoken and a true gentleman a man of his word and another friend for life. I would highly recommend staff near the poolside were great also the head chef what a legend all hotel staff in the salon massage and all other area what a true example of a perfect hotel to stay at highly recommended 👌

The staff is the most advantage in the hotel ... i had some problems ciz i booked then i went to hotel after 10 min. ..they fixed it profissionally .. I would like to thank mr emad restaurant manager ..chief sami .. the waiter mohamed from alex .. all the recieption staff ... Our room was family room which is big beds are comfortable .. 2 bathrooms are clean .. Food was delicious & really tasty ... Location is ok just max.10 min walking to naama bay .

The property area was nicely kept clean. However, rooms were a bit dusty in some areas. The rooms did not have WiFi. Toiletries were not provided, only one soap in the shower. No hairdryer, no kettle. My room was a bit dark because of poor lightening. The door from the bathroom was not easily opening. Apart from my room and wifi, everything else was okay.

Exceptional stay at the hotel! The staff was incredibly friendly, kind, and helpful. Although room cleaning fell short, the delicious food and thoughtful breakfast for our early departure made up for it. The abundance of activities was a pleasant surprise, and while I can't recall all the names, everyone was exceptionally nice. Overall, an amazing experience, just a minor hiccup in room cleanliness."

This a small hotel has a family feel to it. The staff are extremely attentive and nothing is too much trouble. Rooms, whilst a little tired, are impeccably clean and tidy - thank you to the amazing house-keeping team. Late check outs, and last day, day- use was easily facilitated by the reception team, the pool team kept the whole area spotless, animation team took good care of everyone too. In the buffet style restaurant, chefs were accessible for any special dietary requirements and again, spotless facilities.